Serve Customers with Responsive
Communication Across Multiple Channels

Bring more interactive and responsive communication with customers in one place. Leverage the integrated Chatbot technology in Freshchat to deliver more efficient service.

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Trusted by Over 300+ Companies Across Indonesia
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Why Should You Use Freshchat as a Chatting Software in Helpdesk?

Is that all? Of course not!

Chat Widget
Live Translate
Assignment System
Performance Dashboard

Chat Widget on the Website

Provide a user-friendly chat tool on your website for instant customer interaction with your support team.
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Real-Time Translation Support

Language differences? No problem! This chat software supports 33 languages, including Indonesian, and provides real-time translation for both agents and customers.
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Smart Assignment System

Automatically allocate customer discussions to agents according to specific criteria such as expertise, capacity, and function.
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Agent Performance Dashboard

Visualize agent performance in real-time with our dashboard. Instantly access team and individual insights for better performance.
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Frequently Asked Questions About Freshchat

Yes, Freshchat offers a free 14-day trial account with full access to all its features.

Freshchat offers monthly and annual subscription plans, or custom agreements through us.

Yes, you can change your Freshchat subscription plan through the “Plan and Billing” section, or it will be even easier if you contact us directly.

If you wish to cancel the Freshchat service, please contact Weefer no later than 60 days before the service renewal date.

Freshworks holds several certifications that further ensure the security of your data, including GDPR, CCPA, SOC 2 Type II, SOC 3, ISO 27701, ISO 27001:2013.

Why Choose Weefer as Your Freshchat Implementation Partner?

What Do They Think About Weefer?

Curious about how this smart live chat software works? Schedule your Free Consultation Now!