Your Ultimate CRM for
Seamless Customer Engagements

Neocrm strengthens businesses rapidly by identifying high-value prospects, enhancing client satisfaction, and driving sustainable business growth.

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Focus on what truly matters with a mobile-based CRM solution

Marketing Cloud
Sales Cloud
Partner Cloud
Customer Service Cloud
Field Service Cloud
Business Analytics Cloud
PaaS

Marketing Cloud

Maximize responsive and fully integrated customer interactions with a customizable, data-driven approach.

Sales Cloud

  • Maximize Productivity with Automation
  • Save time with activity tracking and automated workflow management
  • Accelerate deal flow with Opportunity Tracker
  • Maximize Sales Opportunities to Speed Up Proposals and Engage More Actively with In-depth Activity History
  • Optimize Project Workflow Supervision and Sales Forecasting
  • Control all your deals for more accurate Forecast Management

Partner Cloud

  • Help Your Partners’ Sales Become Faster
  • Optimize the onboarding process with step-by-step guides for deal registration and support tools, speeding up information retrieval.
  • Deliver Performance Insights from Anywhere
  • Help partners understand their business by connecting data from various sources, allowing them to track through dashboards and reports.
  • Enhance Transparency with Rebate Management
  • Build stronger partner relationships with a clearer rebate management workflow

Customer Service Cloud

  • Smart Omni-Channel Service Platform
  • Omni-channel connection with unified customer IDs for a fully coordinated experience.
  • Direct integration with the call center to enhance service efficiency.
  • Customer self-service portal through social channels for better convenience and accessibility.
  • In-depth 360-degree customer insights for smarter decision-making.
  • Well-organized SLA and case management to improve accountability and effective case handling.
  • 24/7 customer service chatbot for quick and consistent responses to customer needs.

Field Service Cloud

  • Optimize Field Service Scheduling and Task Assignment
  • Assign tasks to the right resources to improve employee productivity and ensure proper tracking of crews, equipment, and vehicles.
  • Manage jobs efficiently with the Field Service mobile application. Access and visibility of work schedules, stock inventory, knowledge articles, and more, all conveniently through the mobile app.
  • Provide better on-site service with analytics.
  • Gain real-time insights to handle customer complaints across various systems and monitor operational KPIs and performance.

Business Analytic Cloud

  • Evaluate Performance of Your Business
  • Gain a comprehensive view of your business with highly customizable dashboards and reports, allowing you to make faster decisions.
  • Empower Representatives with Actionable Insights
  • Build trust and close deals faster when your representatives are better informed about the context of your customer journey.
  • Drive Predictable Revenue with Data
  • Manage forecasts and risks in the project pipeline to adapt to constant changes in an uncertain environment.

Paas

PaaS Solutions for Efficient and Productive Application Development

  • A metadata-driven framework as the core foundation, ensuring optimal performance.
  • First API-driven framework, enabling seamless integration and expanding the application ecosystem.
  • Supports a variety of development scenarios, from beginners to professionals, for maximum flexibility.
  • UI framework optimized for mobile and multi-platform experiences.
  • A sandbox environment supporting application testing and packaging processes.
  • Development tools and an application marketplace that help organically grow the application development ecosystem.

World-Class Partner Customer Relationship Management

Neocrm has been listed in the Gartner SFA Magic Quadrant for 6 Consecutive Years!

The Best Solution for Various Industry Sectors

neocrm-icon-automotive
Automotive
neocrm-icon-software
High-tech and Software
neocrm-icon-internet
Internet
neocrm-icon-electronic-devices
Electronic Devices
neocrm-icon-financial
Financial Services
neocrm-icon-education
Education
neocrm-icon-electronic-instruments
Electronic Instruments
neocrm-icon-retail
Retail
neocrm-icon-large-equipment-manufacturing
Large Equipment Manufacturing
neocrm-icon-it
Hardware and IT Infrastructure
neocrm-icon-medical
Medical Services and Devices
neocrm-icon-home
Home Furnishing
Services
neocrm-icon-instrumentation
Instrumentation
neocrm-icon-general
General Equipment
neocrm-icon-professional
Professional Services
neocrm-icon-logistics
Logistics

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